IMPORTANT: OUR EXTENSIVE SETUP GUIDE IS BEING UPDATED

PLEASE ENSURE YOU PRIME YOUR IRRIGATION PUMP BEFORE BEGINNING WITH YOUR INITIAL SETUP.

posted on: November 16, 2017

 


TEMPERATURE & HUMIDITY IN YOUR BIOPOD
Temperature inside the Biopod is not constant: It is a gradient, going from the lowest temperature close
to the substrate to the highest temperature near the lights. This gradient is very important for any animal you will have,
as it will be able to find different temperature spots, like it would do in nature. The two temperatures displayed on your app
screen show the highest temperature in the tank (“Air temperature”, given by the humidistat, at the highest point of the
tank, near the LED Light) and the lowest temperature in the tank (“Ground Temperature”, given by the
NTC sensor, in the substrate or water).

Biopod_Temp_Gradient_2017_v01
The way your Biopod is scaped will impact the temperature and humidity.
If you add a lot of leafy plants, water and lots of moss, the humidity will be higher and the temperature
gradient not as substantial. If you have a few plants and no water, the humidity will be lower and
the temperature gradient stronger.

posted on: November 1, 2017


ADDING WATER TO YOUR BIOPOD

Please ensure that you have your front ventilation covered when pouring water inside
your unit. This prevents water from getting into the tubing/ventilation system of your Biopod.

Biopod-Ventilation

posted on: October 17, 2017

WIFI TROUBLESHOOTING GUIDE
If you’re having issues connecting your app to your Biopod or your Biopod to your home WiFi,
please visit our WiFi troubleshooting guide here.

Website-Image-2017
posted on: October 17, 2017

FIRMWARE & APP UPDATES
Please ensure that you have installed the latest Biopod App from the Apple App Store or Google Play Store.
Once you have the most up to date Biopod App, please be sure to update your Biopod’s firmware to
the latest version by following the instructions on the Technical Guides page via
the “Biopod Firmware Update” sub menu option.

posted on: October 10, 2017

COMPATIBILITY
Biopods are only compatible with 2.4GHz networks. Please also ensure that your Biopod is within
10 meters of your router. If you’re still having trouble, visit our FAQ page via the biopod
website (under the “SUPPORT” tab in the top menu). Here you will find a list of routers that may
be incompatible with Biopod at this time.

posted on: October 10, 2017

PRIME THE BIOPOD IRRIGATION SYSTEM
Your Biopod irrigation system must be primed before use. This will prevent any potential air locks.
Please follow the video instructions located here.

posted on: October 10, 2017

POSSIBLE DEFECTIVE MESH COMPONENT

We have been notified that a small percentage of units have a possible defective mesh component in
the top cover (Topglass) of the Biopod. If you find this to be an issue with your unit we will replace the
top plastic cover and mesh free of charge and it will be delivered to your door. If you discover this problem
with your unit please email us at parts@biopod.com.

posted on: October 10, 2017

FREE PLANT PACKS
FREE PLANT PACK OFFER VALID FOR U.S.A. CUSTOMERS ONLY

posted on: October 10, 2017

RESETTING YOUR BIOPOD

Please ensure that when you’re resetting your Biopod (any time you are resetting), to always unplug from
the wall outlet versus from the Biopod unit.

posted on: October 10, 2017