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General | Biopod
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September 25, 2017

Where can I purchase a Biopod?

You can place an order on our main website.
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September 25, 2017

Who can I contact if I’m having trouble setting up my Biopod?

You can contact our technical support team through our contact form.
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September 25, 2017

Is there a tutorial on how to setup my Biopod?

We have many tutorials available through the Biopod App.
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September 25, 2017

What is the maximum water level/depth in fish supported models?

The depths are: Biopod Aqua: 5.9 Grans & Aqua2
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September 25, 2017

Will there be new models released in the future?

Absolutely! We will be coming out with information in the near future about more models…
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August 16, 2017

What materials are Biopods made with?

In general Biopods are made of glass, aluminum, and plastic materials.
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August 16, 2017

Do I have to clean my Biopod before introducing plants/animals?

We recommend you wipe down the inside of the Biopod with a clean cloth (we…
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August 16, 2017

How can I tell what conditions are best suited for my plant/animal?

If you're using automatic mode and have selected a program for a certain animal or…
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August 16, 2017

Which Biopod unit is perfect for Housing my animal/plant?

The recommendations we make on housing are purely based on the species you wish to…
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August 16, 2017

Are there any Biopod models which are not recommended for housing certain animals/plants?

The recommendations we make on housing are purely based on species you wish to house.…
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