September 25, 2017
Where can I purchase a Biopod?
You can place an order on our main website.
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September 25, 2017
Who can I contact if I’m having trouble setting up my Biopod?
You can contact our technical support team through our contact form.
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September 25, 2017
Is there a tutorial on how to setup my Biopod?
We have many tutorials available through the Biopod App.
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September 25, 2017
What is the maximum water level/depth in fish supported models?
The depths are: Biopod Aqua: 5.9 Grans & Aqua2
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September 25, 2017
Will there be new models released in the future?
Absolutely! We will be coming out with information in the near future about more models…
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August 16, 2017
What materials are Biopods made with?
In general Biopods are made of glass, aluminum, and plastic materials.
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August 16, 2017
Do I have to clean my Biopod before introducing plants/animals?
We recommend you wipe down the inside of the Biopod with a clean cloth (we…
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August 16, 2017
How can I tell what conditions are best suited for my plant/animal?
If you're using automatic mode and have selected a program for a certain animal or…
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August 16, 2017
Which Biopod unit is perfect for Housing my animal/plant?
The recommendations we make on housing are purely based on the species you wish to…
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August 16, 2017
Are there any Biopod models which are not recommended for housing certain animals/plants?
The recommendations we make on housing are purely based on species you wish to house.…
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