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FAQ | Biopod
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October 11, 2017

I have updated my App and Biopod’s firmware and still can’t connect to WiFi, what do I do?

Please see the following page: WiFi Troubleshooting Guide Affected products: Biopod Eden, Biopod Terra, Biopod…
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October 4, 2017

What do I do if I am having trouble connecting to my Biopod?

If you're having issues connecting to your Biopod, check out the links below for additional…
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October 3, 2017

How do I connect the app to my Biopod using Wifi?

Check out our YouTube Videos and Setup Guides for help! (Links provided below) Please note:…
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October 3, 2017

How do I use the Biopod app?

Check out our YouTube Videos and Setup Guides for help! Biopod App Functionality & Features: Watch…
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October 3, 2017

How do I scape my Biopod?

This is the fun part! Let your creativity be your guide and create your own…
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October 3, 2017

Do I need to do anything with the cables in the base of the Biopod before I start scaping?

When you set up your Biopod for the first time, you will see the following…
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October 3, 2017

My Biopod is making a loud buzzing noise. What do I do?

If you hear a loud noise but the living wall isn't irrigating water - This…
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September 29, 2017

How do I prime the pump on my Biopod?

Usually the pump does not need to be primed. However, if your pump doesn't work…
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September 29, 2017

The app seems to be slow, what do I do?

If the app is running slow, you can try the following: 1. Ensure that you…
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September 29, 2017

Can I control my Biopod from a normal desktop computer?

No, the app is only available on mobile devices.
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